Tips for Service staff

Professionalism: Maintain a professional demeanor, including proper attire, punctuality, and excellent communication skills.

Customer Focus: Emphasize exceptional customer service by being attentive, friendly, and anticipating customers' needs.

Menu Knowledge: Acquire in-depth knowledge of the menu, including ingredients, preparation methods, and pairings. This expertise enhances the dining experience for guests.

Upselling Skills: Develop the ability to upsell dishes, beverages, and special promotions. This skill can significantly impact the restaurant's revenue and your potential earnings.

Wine and Beverage Knowledge: If you're pursuing roles in fine dining or upscale establishments, having a strong understanding of wines and beverages can be a valuable asset.

Team Collaboration: Showcase your teamwork and communication skills, as a cohesive service team is crucial for a smooth dining experience.

Language Skills: Having proficiency in English and potentially other languages can be advantageous when interacting with international clientele.

Problem-Solving: Demonstrate your ability to handle customer complaints and challenging situations with grace and efficiency.

International Experience: If possible, gain experience in establishments that cater to international clientele, as this exposure can enhance your resume for overseas roles.